Download the Call for Entries document here for more information on the submission process, from choosing a category, to creating your entry and making sure you know exactly what to include to give you the best possible chance of success.

Nominations for Best CSR or Charity Initiative and Emerging Payments Industry Contributor of the Year will open in a few weeks’ time so watch this space or leave a message here for us to contact you once it’s open for submissions.

1. Best International Payments, Remittance or use of FX

Description

DETAILED DEFINITION
Best International Payments, Remittance or use of FX is open to any company that provides a solution to enable cross border payments for consumer or business. This could be a solution that facilitates those payments or that uses Foreign Exchange (FX) as a core part of its solution or programme. The category is not open to entries where FX is only a minor feature or component of a broader product or service.
This category is open to B2C, B2B, B2Employee or other distribution models and funds that may be sent, received or facilitated between any two parties.
Solutions/programmes could be digital, virtual or physical, and must be live and out of test phase at the time of submission. Pilot programmes will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Programmes may be running in any country

2. Best Consumer Funded Payments Programme

Description

FOR
Brands, PM’s, Brands, Banks, Issuers, Technology Providers with live solutions, retailers.

DETAILED DEFINITION
Best Consumer Funded Payments Programme is open to scheme and non-scheme programmes where payments are made by a token or other element to recognise the user. This category is open to any programme where the payment token or wallet/account is loaded in total or partially by the end consumer. This includes either funds loaded directly onto the card or via/through another wallet or account. It also includes live load/pass through programmes.
The programme may use as the token: mobile phones and all wearable devices (rings, watches, bracelets), biometric authentication e.g. vein reading, iris recognition and, of course, cards. Alternatively, payments may be made through direct interactions between retailers and wallets/accounts. Payment may be in the form of a currency, points or other consideration of value.
Programmes must be live and out of test phase at the time of submission. Pilot initiatives will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Initiatives may be running in any country

3. Best Financial Inclusion Payments Programme

Description

FOR
Banks, Telcos, Programme Managers and Brands, particularly those operating in Emerging Markets

DETAILED DEFINITION
Best Financial Inclusion Payments Programme is open to any payments programme that seeks to drive digital access by excluded and underserved populations to formal financial services. These services should be delivered at a price affordable to customers and be economically sustainable for providers. The programmes can use mobile or physical tokens and include components such as agency networks and small trader acceptance. The judges are particularly keen to see examples of financial inclusion from developing markets, but this does not exclude programmes from
more developed markets targeting niches that are currently underserved by traditional financial services offerings.
The entrant may be the programme operator/manager, the technology provider or financial institution/partner. Programmes must be live and out of test phase at the time of submission. Pilot programmes will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Programmes may be running in any country.

4. Best Corporate/Government Funded Payments Programme for consumers

Description

FOR
PMs, Brands, Issuers, Banks Technology providers with live solutions, incentive agencies and retailers with closed loop programmes.

DETAILED DEFINITION
Best Corporate/Government Funded Payments Programme is open to any programme loaded totally or partially by a corporate or government; this includes eMoney issued cards and wallets that are targeted at individual consumers or the self-employed.
This category is also is open to physical, digital or virtual solutions where some form of value is provided to the receiver of the gift, incentive or reward (but not as merchandise). Programmes may be nominated either because they are best in class in some way e.g. results, effectiveness, engagement. Or demonstrate innovation in packaging, delivery, customer engagement or implementation.
Programmes must be live and out of test phase at the time of submission. Pilot programmes will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Programmes may be running in any country

5. Best B2B Payments Programme

Description

FOR
Schemes, Virtual payment solution, E invoice solutions encompassing payments.

DETAILED DEFINITION
Best B2B Payments Programme is open to any organisation that delivers B2B payments programmes either virtually or physically. This would include both
scheme and non-scheme electronic funds and payment/invoice programmes. The programmes will be issued on commercial BINs if on open loop cards schemes.
The programme must be live and out of test phase at the time of submission. Pilot programmes will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
The innovation may be running in any country.

6. Best Banking Initiative

Description

FOR
Bank Lite, Challenger Banks, Front end partners to companies offering banking as a service platforms.

DETAILED DEFINITION
Best Banking Initiative is open to any payments programme where the organisation supplying the solution is:
1. The holder of a banking licence as defined by the user’s own national regulator
2. Uses an agency banking relationship or uses the services of a regulated bank (banking as a service) to deliver the solution targeted at businesses/self-employed or consumers
Banking Initiatives must be live and out of test phase at the time of submission. Pilot programmes will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Banking Initiatives may be running in any country.

7. Best Collaboration Initiative

Description

FOR
Technology solution providers, Fintechs, PM’s, Telcos, retailers and Issuers.

DETAILED DEFINITION
Best Collaboration Initiative is open to any company/fintech that can demonstrate how they have collaborated with one or more industry player to together achieve a significant market/business benefit for one or both parties. The judges are particularly interested in how large and small companies might have collaborated or where a younger company may have worked with a more established player. The entry may be by either or both companies.
Solutions must be live and out of test phase at the time of submission. Pilot programmes will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Initiatives may be running in any country.

8. Best Use of Payments Data

Description

FOR
Technology companies, retailers, FI’s, PSP, Data analytics companies

DETAILED DEFINITION
Best Use of Payments Data is open to any company that either uses payment data, or provides services enabling the use of data, or carries out manipulation and/or analysis of the data from payments to deliver added value or beneficial products and services.
The organisation may operate in any country

9. Most Innovative Mobile or Proximity Payment Solution

Description

FOR
Brands, PM’s, Banks, Telcos, Schemes.

DETAILED DEFINITION
Most Innovative Mobile or Proximity Payment Solution is open to scheme and non-scheme programmes. The technology used could include QR codes, Low Energy Bluetooth, Facial Recognition, RFID, Acoustic or other means to transmit the payment transaction data; or be a mobile payment solution that works in the physical or online world. The solution must not require the end user to insert a card or any device into a physical reader at the point of purchase/sale. Many ‘alternative payments’ may be relevant to enter this category.
Payment solutions must be live and out of test phase at the time of submission. Pilot solutions will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Payment solutions may be running in any country

10. Most Innovative Retailer Implementation of Emerging Payments

Description

FOR
Retailers/PSP/Gateway/Acquirers/Technology providers.

DETAILED DEFINITION
Most Innovative Retailer Implementation of Emerging Payments is open to any retailer or organisation that provides the technology/infrastructure to support the retailer. The adoption of new, emerging or alternative payments technology covers the capabilities to accept/use/create/manage any aspect of a currency or points payment for goods and services from a retailer. The technology solution may apply to physical or virtual payments, and be scheme or non-scheme based.
The technology must be live and out of test phase at the time of submission. Pilots of the technology will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
The technology may be running in any country.

11. Best PSP or Acquiring Solution Provider

Description

FOR
PSP’s, White Label providers of those, Acquirers.

DETAILED DEFINITION
Best PSP or Acquiring Solution Provider is open to any payment service enabling domestic and/or international payments. This includes technology platforms, merchant acquirers and PSP’s. This applies to both cards and alternative payment types. This could cover acquirers directly and services offering a full range solution including terminals, mobile and virtual solutions, alternative acquiring and PSP providers offering white label services to other ISO’s.
The solution may be running in any country.

12. Best Back Office Innovation

Description

FOR
Users of the technology as well as the technology providers themselves to delivery emerging and alternative payment platforms or support the delivery of the solutions.

DETAILED DEFINITION
Best Back Office Innovation is open to any technological innovation with which an end user does not directly interact. The term ‘back office’ covers areas including: card production and bureaux services, personalisation, security, fraud and risk, reconciliation, core technology platforms for delivery of payments solutions, processors, legal and compliance. If a customer directly interacts with the innovation, then the submission should be entered into Best New Customer Facing Innovation. Many ‘alternative payments’ may be relevant to enter this category.
The innovation must be live and out of test phase at the
time of submission. Pilot programmes will be accepted,
but must clearly be described as such and the judges
will be looking for evidence of success in the pilot.
The innovation may be running in any country.

13. Best Customer Facing Experience

Description

FOR
Any organisation serving business or consumer customers

DETAILED DEFINITION
Best Customer Facing Experience is open to companies, technology platforms and solutions that have created and delivered great customer experiences. The customer may be a business or consumer, the experience could be around customer service or the creation of a new payment solution or added value aspect to an existing product. It may also be delivered through physical or virtual design e.g. app, website. The end customer must have interacted or benefited directly from the solution, so for example a new fraud solution that reduces false positives would not be eligible for entry.
The organisation may operate in any country

14. Marketing Campaign of the Year

Description

FOR
Ad Agencies, PMs, Brands and Issuers.

DETAILED DEFINITION
Marketing Campaign of the Year is open any marketing programme which has an influence on how payments are made.
A marketing campaign is defined as a series (i.e. more than one element of communication) designed to promote and create/change end users’ perceptions/understanding/awareness/behaviours around payments, which uses one or more channels/media for communication that can be both physical and/or virtual.
Campaigns must have commenced before March 2018.
The campaign may be running in any country.

15. Best Professional Service Organisation supporting Emerging Payments

Description

FOR
Lawyers, consultants, advisors, M&A etc.

DETAILED DEFINITION
Best Professional Service Organisation supporting Emerging Payments is open to companies, individuals and partnerships that provide professional services to the Emerging Payments Industry. Companies considered in this category would include: legal service, compliance support, consultancies, research organisations and audit/accounting firms.
The organisation may operate in any country.

16. Best Technical Service Organisation supporting Emerging Payments

Description

FOR
KYC, card producers, software providers, processors.

DETAILED DEFINITION
Best Technical Service Organisation supporting Emerging Payments is open to companies, individuals and partnerships that provide services using technology. Companies considered in this category would include: processors, KYC, AML providers, Programme Managers, Schemes, Acquirers, PSPs, Gateways, FX providers and Card suppliers.
The organisation may operate in any country.

17. Leading Payments Start-Up

Description

FOR
Start-up companies, need to shared space locations/incubators.

DETAILED DEFINITION
Leading Payments Start-Up is open to any organisation operating in the emerging payments sector. The category covers normally new organisations or new divisions of existing organisations that have launched in the 36 months prior to March 2018 i.e. started after 1st September 2016. Any organisation that can demonstrate a significant pivot of their business within the last 36 months will also be considered. The product/service/technology must be live and out of test phase at the time of submission. Pilots of the technology will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot. Organisations must be operating at the time of submission and may be based and/or operate in any country.

18. Leading Emerging Payments Organisation

Description

FOR
Emerging Payments companies.

DETAILED DEFINITION
Leading Emerging Payments Organisation is open to organisations that provide payment services either to multiple companies or their customer base in a way that serves as an exemplar to the emerging payments industry. The judges are particularly interested in how in these times of significant regulatory change, organisations have adapted and/or supported PSD2 and/or GDPR.
The organisation may operate in any country.

19. Best CSR or Charity Initiative

Description

FOR
Ad Agencies, PMs, Brands and Issuers.

DETAILED DEFINITION
Best CSR or Charity Initiative is open to any company in eMoney or emerging payments, or the service partners for them which has either:
1. Through Corporate Social Responsibility (CSR) effectively delivered its objectives and has made a material difference to the community/stakeholder groups it is serving.
2. Through a Charity relationship or support made a real difference to the charity and its own end users.
Initiatives must be live and out of test phase at the time of submission. Pilot Initiatives will be accepted, but must clearly be described as such and the judges will be looking for evidence of success in the pilot.
Initiatives may be running in any country.

20. Emerging Payments Industry Contributor of the Year

Description

DETAILED DEFINITION
Emerging Payments Industry Contributor of the Year category covers an individual or team that has made a significant contribution to the growth and development of the emerging payments or prepaid industry, either in their own national market or at a European level. Entrants may nominate themselves or be nominated by another.
We are looking for individuals or a team who have made a contribution to the industry and market as a whole, not just their own or their organisation’s success. They will often be recognised as thought leaders and industry spokes people.
Individuals or teams must be operating in the emerging payments sector at the time of submission and may be based and/or operate in any country.